Do I Need a special connection?

OzBackup utilise your existing Internet connection for this service, if you do not have an Internet connection and do not know where to obtain one, OzBackup can provide you a list of ISP's operating nearest to your location.


But my internet connection is busy during the day..

OzBackup can schedule backups to occur at anytime during the day or night, we can even instruct your computer to power itself down after completing its save (subject to hardware and software compatibility).


But I do a backup now..

Many companies perform backups to various forms of media often storing the information at the same location as the system it is intended to protect. By purchasing an OzBackup Backup Solution you are not only protecting your information from the more likely scenarios such as hard drive failure, power fluctuations but also from malicious damage, fire, theft as OzBackup will now hold your valuable data offsite.


I can buy a tape drive and do my own backup..

True, however when you add the cost of the tape drive (or other writing device), backup software, backup media, controlled storage of the tape media and offsite storage of the tape media an OzBackup solution is very cost effective. Another factor that needs to be considered is that media manufacturers publish strict guides for the storage environment and the replacing of backup media. There is also the need to spend valuable time manually setting off the backup, an OzBackup solution is fully automated, saving you time and money.


How can it work? My internet connection is only 56k?

There are three keys to this answer; the first key is in the type of information backed up as OzBackup configures the backup software to only backup data files by filtering out bulky Operating Systems and applications software files. The second key is the type of saves we run, these are called incremental saves and they only backup the data that is new or altered from the last save. The third key is in the encryption and compression software we use as it provides some of the best data compression levels that are commercially available.


What encryption is used and do I need a public key certificate?

The encryption used is 448 bit Blowfish encryption that is far more secure than the Windows 128 bit encryption. Public certificates are not required as the encryption key is private and only used by your computer.


How will I know if my backup is successful?

You will be able to verify this by viewing the log file on your computer. However as part of the OzBackup service our technicians track the backup schedule and should a scheduled backup not be received within 24 hours of is scheduled time we will notify you by E-mail of the failure.


Where and How do OzBackup store my data?

OzBackup store data at secure locations in both metropolitan and rural Australia. The sites provide constant temperature and humidity, have UPS and power filtering protection, utilise redundant physical systems, Raid 5 storage systems and have power generation facilities in the event of prolonged power failures. Only OzBackup personnel have access to the data storage silos. OzBackup backup these systems to a second OzBackup location every 24 hours making your data doubly safe.


What if someone leaves who knows my passwords?

Simply Contact the OzBackup helpdesk and one of our trained technicians will alter your password and encryption key. Each client is allowed 4 changes per year without charge.


Can I backup more than once per day?

The software you purchase and the OzBackup systems can backup your system as frequently as every 15 minutes of each and every day. If your business demands a higher frequency than the standard services then contact OzBackup who will provide you the costing for the service level you demand.

How much is storage of my data or is there a one off fee?

Our clients are charged Monthly for the backup service, pricing plans can be found here. There are NO setup fees or fees to restore your data.

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