OzBackup: Services

So what options are available to at present? Tape storage and rotation, additional staff or more hours for you and your staff members? Is it all worth it? Considering the alternative costs of losing valuable information, and the costs that would inflict on your company, now days you need a disaster recovery (DR) plan and backup strategy to effectively ensure you are never faced with the daunting task of trying to manually restore lost data due to a non effective or non existent backup plan.

OzBackup can offer you a secure, automated, off-site and cost effective backup solution that can be implemented throughout your whole IT infrastructure. Our on-line backup and restore strategy allows users to effectively backup what they want; when they want (via an automated system or a manual system) and restore those files 24/7 at their own convenience should they ever have the need. An OzBackup backup solution allows:

Fully automated on-line backups.
Fully sequential and differential backups sets.
On-line data restoration, available 24/7 all year round.
Notification of failed backup sets.
High bandwidth servers for fast access.
Server mirroring for data continuity should one fluctuate from it's normal operational scope.
Off-site, regular backups on our end.
Secure data transfer for our clients through software encryption of data.
Compression of data before transfer for faster backups.
Off-site and secure data backups.
Saving for our clients through cutting down of backup costs, man hours and operational costs.

For the typical home user we offer an excellent data backup service that comprises of fully automated backups from the home users computer to our storage servers here at OzBackup.

OzBackup will provide a Managed Backup Storage Solution assuring that the clients' data will be safe and secure. The service can be implemented in a matter of days, not weeks or months ensuring clients promptly receive all the benefits of secure data storage and retrieval. This Service comprises the following elements that will be supplied by OzBackup.

Provide and configure software to enable encrypted, automated web based backup, utilising a clients Internet Connection.
Provide and maintain all user names, passwords and encryption keys.
Provide the Client access to telephone Help Line 24 hours, 7 Days.
Provide 24 hours, 7 day a week support for retrieval (restores).
Provide Client access to trained support engineers 8 am to 6 pm (AEST Monday to Friday).
Provide electronic access to, and the use of, OzBackup secure storage facilities (Raid 5 configuration) and storage capacity.
Provide 99.8 percent service availability, measured at the OzBackup Internet Connection.
Provide a range of backup storage sizes and backup frequencies ranging (from weekly to daily).
Provide Access to a media conversion service for all clients.
Notify the client via e-mail within 36 hours, in the event of a missed backup.
Backup all stored data to a second OzBackup site within 24 hours of successful receipt of data.
Backup Services provide 12 months storage for each backup.

SME & Corporate

OzBackup provide a remote and automated data backup service for business of all sizes and industries, all you need is an Internet connection. The service can be tailored to suit your business flow by scheduling your backups during or after business hours and on the day or days of the week you specify.

Why does my business need it? From the single operator through to the largest corporate, it is smart business practice to ensure that your critical data is backed up regularly and stored in a safe place away from your place of business. Mobility, compactness of size drive our work practices toward a totally mobile office, but how often do we consider what the ramification of such work practices are to the ongoing success of our business.

Disasters such as power outages, fire, water damage, hard drive failure, vandalism, employee errors, sabotage or theft can put an immediate halt to your business. Many businesses don't realize the value of their data until it is too late.

Critical data loss can weaken a business severely to the point of bringing a business to a close, never recovering and re-opening its doors if all critical information has been lost. Losing just one day's worth of data could cost you hundreds or even thousands of dollars to re-create or re-enter. What would it "Cost You" if you lost a lifetime of your critical data, today?

A backup solution from OzBackup reduces these risks and the lessens the potential impact on your business.

There are five major categories of common failure can occur on any computer system. Some will occur more often than others. It makes sense to have a strategy that will protect against any one of these.

Disk Failure - If a hard drive on your system fails, there is a good chance that some or all of the data on that disk is destroyed. The rapid rise of mobile computing and the perils associated with mobile systems has resulted in more instances of this type of failure.

There are companies that specialize in reviving data off of a hard drive that has had a failure but this process can be a very costly option with a recent quote to recover data for one client being in excess of $7,000. Even if your data can be recovered, there is no guarantee of the integrity of the data contained in a recovered file!

System Failure - A system failure means that some part of your system's hardware or operating system software, other than a hard drive, fails. A system failure could be a processor failure, a problem with the mother board, or other problems that may cause a system to lock up. When a system ends abnormally, there may be data files that were partially updated, links between files that could be damaged, or damage to files that were in use at the time. Data problems caused in this type of failure may not be immediately obvious, sometimes only becoming noticeable some days after the "cause" has been forgotten.

Power Failure - Computers that experience a power loss will cause a system to end abnormally causing similar problems to those described under system failure to occur. Many companies install Uninterruptible Power Supplies to protect host and server systems, but rarely protect the computers of key positions or personnel. Mobile computers are generally powered via a battery and do not suffer from this category of failure.

Human Error or Program Failure - Conflicts can often occur between particular systems and software packages. Although developers and beta testers try to account for all problems, not all get caught and a program error can cause incorrect information in some of your data files.

People make mistakes too, a month end process might be run twice, duplicated batch entries may be entered. Someone could accidentally delete critical files and be unaware until reconciliation problems arise. A new version of software may introduce data problems leading to the re-running of process multiple times. Data loses or errors of this type may require restoring a previous backup and re-entering data, potentially a number of times.

Complete System Loss - The complete loss of a system could result from catastrophes such as: fire, flood, other natural disasters, theft or sabotage. This can happen to anybody, anytime, anywhere without warning and without regard to your backup procedures. It may be a disgruntled, or recently terminated employee who has access to systems or files and critical data who can cause a complete loss of a computer system.